$1,596 Donated to Alzheimer’s Association

Money raised during Private Sale Event was donated to Alzheimer’s Association Walk to End Alzheimer’s

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Dalton Carpet One donated $1,596 to Alzheimer’s Association Walk to End Alzheimer’s, an event held annually in more than 600 communities nationwide, Walk to End Alzheimer’s is the world’s largest event to raise awareness and funds for Alzheimer’s care, support and research. This money was raised at the Fall Private Sale that took place on October 20-22. Customers received a free carpet installation when they donated $38 to Walk to End Alzheimer’s.

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DCO vs. The Big Box Store

Why should you choose DCO over big box stores?
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Dalton Carpet One has very knowledgeable staff that is more than willing to help you. We also pride ourselves in excellent customer service, ensuring your satisfaction (we even have a Beautiful Guarantee!). Our pricing is also very straightforward, unlike many big box stores.

There are quite a few drawbacks to big box stores (Lowes, Home Depot, Empire Today, Lumber Liquidators, etc). One disadvantage is that many are notorious for getting you in the door with a deal that sounds irresistible, but by the time you get the final bill, a bunch of “fine print” charges make the final cost more than you would have paid somewhere else. They’re also known for being unhelpful. Their sales staff may not be properly trained in carpet, or worse, might be incentivized to sell a certain type of carpet, rather than what’s best for you. Most of these stores contract out installation. This wouldn’t matter except when it comes to a problem with your carpet, many people have found that these large retailers put the blame on someone else (eg. the installer or manufacturer) and won’t help with your problem.

Here are some questions to consider when determining whether to use a big box store or a local store, like Dalton Carpet One:

Who is measuring your home?
The person who measures your house typically does not work for the big box store. They work for another company that is contracted by the store. They tend to know nothing about the person they are sending into your home. At Dalton Carpet One, your sales person will come to your home and measure the space. This person will be your main point of contact throughout the sale and installation.

Who is installing your flooring?
Usually, the big box stores do not know very much about the people they are sending into your home to install your floors. The actual installers that show up at your house may have very little experience or a questionable background. Most of the installers here at Dalton Carpet One have been employed by us for many years and carry their own insurance and bonds. We are also 5 Diamond Installation Excellence Certified.

Did you read the small print?
A lot of these big box stores have hidden fees in their small print that can really empty your wallet. For example, the deal may read, “10% off!” but in small print it reads “installation only”, which can only actually be a few cents per square foot, saving you virtually nothing.

Do they charge you for an estimate?
Big box stores will charge anything, usually about $50.00, to measure your home. Then the person who measures (third party contractor) will not tell you how much your total is. The estimator will not tell you how many square yards / square feet they came up with until you go back to the store to buy. They often inform you of these extra charges after they have collected the estimate fee. At Dalton Carpet One, our estimates are always free!

Do you have to pay in full prior to installation?
What if they do a bad job, fall short on material, or never show up? Most stores, including us, ask for a deposit on the order and ask for the balance to be paid on completion of the job, once it is done to your satisfaction. We also offer payment options!

How long will the installation take?
Big box stores have a standard wait time from the date you place your order to the installation date that can take up to 4 – 6 weeks! At Dalton Carpet One, it depends on the product, but we can usually get it done in less than half that time. In-stock carpet can be done within a couple of days.

Is the installation guaranteed?
The registrar of contractors holds companies responsible for two years, but many big box stores say that it is guaranteed for only one year. At Dalton Carpet One, we offer an installation guarantee on your carpet for the lifetime of the product.

How are you treated?
Many times when you call a big box store, you will be directed to an automated system, then asked to “Press 1,” etc. When you finally got a human on the phone, you ask for the flooring department. After a few minutes on hold, you finally got an associate on the phone. You ask a question, then you get placed on hold…again. Minutes later, a different associate comes on the line. You ask this person the same question. Your total time invested is more than 10 minutes to answer a very simple question. The same phone call to Dalton Carpet One would have taken under one minute from start to finish.

Is the staff informed and knowledgeable?
The person in the flooring department at the big box store may have just transferred from the plumbing department or garden department. Each member of our staff at Dalton Carpet One has the experience, proper training, and knowledge needed to answer all of your questions and help you select the flooring you are looking for. They even have the ability to help design and can give suggestions on décor.

Are you buying more material than you need?
YES, you are! The big box stores add around 10% more square feet / square yards than you actually need. They will say that it is for cut allowance or overage. Every time we measure a home that has been previously measured by a big box store, we have come up with less material needed. EVERY TIME! That means you are being charged too much by the big box stores.

Read more about the Dalton Carpet One Difference>

Hardwood vs. Laminate

Things to consider when deciding which to purchase for your home.

Before we begin, let’s define the difference between the two:

Laminate is a multi-layer synthetic flooring product. The core layer of laminate flooring is manufactured primarily from melamine resin and fiberboard material. The top layer has an imprinted textured image made to look like real wood.

Engineered hardwood flooring is a type of wood floor that consists of several layers of wood or plywood. The bottom and middle layers are manufactured from cross-laid solid wood or plywood planks. The top layer consists of a solid sawn wood lamella, often stained and prefinished in a factory setting.

Solid hardwood flooring planks are produced from single pieces of wood that can be purchased unfinished or prefinished.
Basically, while solid or engineered hardwood flooring is manufactured from real wood and preserves the unique textured grain and appearance of natural wood, laminate flooring is only an imitation.

The advancements in laminate and hardwood flooring make the decision between the two more challenging than ever. Technological and structural improvements in each option have led to increased demand for both types.

Years ago, the decision was usually based upon budget- but not anymore! In order to make the best flooring decision for your home or business, the laminate vs. hardwood flooring debate must incorporate an objective and informed analysis of six fairly broad elements.

  1. Lifestyle or Usage – Homeowners and business owners who impartially assess their lifestyle or usage are more likely to make the right decision. For example, households with young children and a number of pets or a business that experiences high traffic, might find the durability of laminate flooring more productive. However, advancements in hardwood manufactured finishes and maintenance allow hardwood flooring to work in busy offices and in hectic households that take preventive measures, such as clipping pet’s nails and using rugs.
  2. Maintenance Commitment – Regular maintenance is important and no floor can survive without responsible maintenance. However, if your maintenance budget is tight, and if excessive accumulation of dust, dirt, and wear and tear is likely, laminate is easier to maintain. More thorough hardwood floor maintenance cannot be put aside, but laminate can survive quite well with only regular sweeping and vacuuming.
  3. Climate and Exposure – Homeowners and business owners must again be objective about the exposure of the floor. Where the floor will be installed is a big consideration. For example, if a bathroom tends to accumulate moisture on the surface, laminate is the more prudent choice. Hardwood floors do not thrive in damp climates with significant temperature swings. Solid hardwood floors should never be installed below grade, which is a popular setting for laminate flooring.
  4. Aesthetic Appeal – Laminate has an amazing likeness to hardwood floors. But, there really is nothing as authentic and durable as an authentic solid hardwood floor. Hardwood flooring can also increase the value and demand for your property, be it residential or commercial. If you feel the authenticity of your flooring is important to attract clients or buyers or for the elegant luxury your home requires, hardwood is the right decision.
  5. Environmental Considerations – Hardwood gets the nod for renewability and sustainability as it is drawn from carefully managed forests. But, laminate flooring basically eliminates the destruction of any trees. Yet, laminate floors are made from non-renewable sources. In order to assess environmental concerns, remember that hardwood has a much longer life cycle than laminate. Hardwood floors can last hundreds of years, which is a plus.
  6. Budget – The cost of laminate flooring is lower than the cost of hardwood flooring. Laminate has a shorter life expectancy but is tough, practical, and durable. However, the return on investment is usually better with hardwood flooring. How tight is your budget? Can you afford to invest in hardwood and maintain it to achieve your maximum return? For a majority of buyers, this is the biggest concern, but certainly not an exclusive consideration.

Many hardwood floor owners say that because of its authenticity, the “real feel” and exclusiveness of hardwood flooring, it is more desirable. However, as we can see, there are situations that indicate laminate is the wiser choice. Be sure to consider all the factors and prioritize your needs before deciding.